Joey Isaacs

Customer Service - Cant Update Ticket 30461

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Joey Isaacs    0

I have a ticket open for an issue with the front rgb panel light cable with customer service.

 

They responded back tonight requesting some information to ship a new part such as shipping address, serial number and proof of purchase.

Tried adding a comment to the ticket 4 times but it is not updating with the comments/info.

Can a Mod please reach out to Customer Service to check on this?   Ticket number is 30461.

 

I just hope someone from CM actually monitors this forum.

 

Thanks,

 

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