Cooler Master Customer of the worst

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activizon    0

last year, my headset mic stopped working out of nowhere, due to warranty i was available for a new product. took 4 weeks for them to send a new one back after the goods were received on my CM Fanzone RMA status. I've yet to receive any word or communication at all. 


Now, the audio stopped working out of nowhere and due to warranty it is still replaceable. Sent it in about 2 months ago and still no response via email or any form of communication. Goods have been received and they said they would send a new product last month - still waiting for a response. I understand its COVID hours but an email response would be great updating me. I've been headset-less for 2 months.

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