kayyan

Hyper 212 Led am4 compatibility issue

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kayyan    0

Hello,

 

Recently, I've built an am4 system and I bought HYPER 212 LED for cooling, after checking the compatibility with am4 CPU's from the international website. but when I got the cooler, I realized that the backplate that came with the cooler was not fitting correctly to my asus b350 prime plus motherboard in any combination.

backplate.jpg.7668f4a9d479f04ac51dbcbc71488b8f.jpg

1630399228_asusb350primeplus.jpg.3f69c548135e53e11bc595ef8b5740d4.jpg

 

I live in Turkey and contacted with Cooler Master's Turkey office. They told me to check the box if it was really am4 compatible. A second surprise was that, there was nothing written on the box about AM4 compatibility. I think maybe there is an updated version and mine is the older one but I got this cooler from the internet and I couldn't have known that. The office provided me an upgrade kit, RR-ACCY-AM4B-R1,

RR-ACCY-AM4B-R1.png.13a208aeb4523d5a8bad6f28d739c85d.png

but unfortunately this kit was not fitting to the bottom of my cooler, which you can see here:

 

818818748_hyper212ledbottom.jpg.7fd4be12a425ef054f7a0487892fec82.jpg

 

I think this kit is just for hyper 212 evo, which has a flat bottom, but not for 212 evo led. Another interesting point is, I see a different version of HYPER 212 LED which has vertical channels like this:

 

hyper 212 led new bottom.png

 

So I've spent a lot of time, effort and money but I got nothing in my hand. How can I resolve this issue ?

Edited by kayyan

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