gav1n

coolermaster warranty for nepton 240

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gav1n    0

i have a year left on my warranty but cooler master are not supporting the nepton anymore and cant get the am4 back plate as its end of line. i thought a company had to support a product until the end of a warranty and better still they are still being sold on amazon and eBay new. imagine buying one new too find out its not supported anymore, cooler master obviously expect me to buy a new liquid cooler which by the looks of things i will have to do, i wont be buying anything ever again from cooler master as the way they treat customers is disgusting. just to make matters worse on their website it says that there on the EU CM store

cooler master site.PNG

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gav1n    0
Posted (edited)

Or is this the case of another company quite willing to take your money while offering no support down the line even though its still under warranty, surely there are EU laws against these sort of business practices

Edited by gav1n

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