RGB Not Working

[Tonyito 0]

Hello! I'm not sure if this is the right place to post my problem but I've been searching for days and can't find an answer.

 

Anyway, I have a brand new Coolermaster Masterliquid ML240L RGB installed, and while the fans and the pump are all working fine, I can't get the LEDs to work. It's not lighting up at all. I followed the instructions as diligently as possible but somehow I can't get it to light up. I wonder if I'm missing something? 

 

Any help would be much appreciated. Thank you.

[Gillian Jensen 0]

any luck getting it to work? we too are having the same issues. 

[Tonyito 0]

Sorry but no, none so far. I've already submitted a ticket but as of now to no avail

[Jacob68 0]

Your pics doesnt tell much. What mobo brand and model? How did you connect the rgb? Controller? Directly to the mobo with a rgb splitter?

[Fredrick 0]

I am having a similar issue. I believe its their manufab process and the build quality and material quality. I cannot get the second fan LEDs to work. I tested all the ports. For example if I plug/unplug into a different port the first Fan LED and Second FAN LED wont work and neither will the CPU cooler will not. However if I unplug the CPU Port then the Fan light will come on. I believe the controller is defect and I need a new one. It seems there is a big lack of Master Cooler support from the company, so I plan on taking it back and getting a Corsair cooler.

[Octothorpe 0]

I just bought the same model on black Friday, and I'm running into the same issue.  Fans start up, and the pump seems to be working, but no lighting.  I even tried a few different ports on my power supply. 

Did you have any luck? 

[mattdeezly 0]

Just bought the MasterLiquid LC240E and I'm having issues too. The pump lights up but the fans wont.... I'm probably returning this and never touching a coolmaster product again. I heard they were a good company but I guess they're wish.com quality - so close to perfect