My ticket has been open for weeks with no response

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I have had a ticket open for weeks. i have commented multiple times. i still have not heard from anyone



can someone please help me. If someone could send me a list of troubleshooting tips to get the pumps argb to change any color from green i would appreciate it. do i need to RMA this unit? whats going on?

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I just received an email saying my ticket was completed. but it was NOT completed. i still need help. I cannot login to check the status either. the site is still down. HOW CAN I GET HELP

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