John Morrison

Mouse staying lit

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I bought two of these sets for my children at Christmas. Both sets are plugged into identical hardware running fully patched Windows 10.


The problem has only been reported to me the other night; upon shutting down the computer occasionally (and the boys have been unable to tell me of any possible reasons or things they are doing differently) the mouse LEDs stay lit.


I've been unable to work out any cause. The keyboard is correctly powering down. Unplugging the mouse (just enough to disconnect the power) and plugging it back immediately resolves the issue, but since the mouse and keyboard are plugged in at the rear of the machines that gets to be a bit of a bind.


Any suggestions?





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