Problems with Addressable RGB in ASRock RGB Software - MF120R

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Jetton    0

I recently bought a 3-pack of the MF120R-ARGB fans, planning on hooking them up to the addressable RGB header on my ASRock B450 Fatal1ty Gaming K4 motherboard and using the ASRock software to control the lighting settings.  However, the lighting does not respond to any input that I put into the RGB settings in the software.  This surprises me, as on both on the Cooler Master page of the product and the retailer page where I bought it, ASRock software is explicitly outlined as compatible with the ARGB lighting of these fans.


Besides not responding to my software, the fans work perfectly fine--they respond to the included controller's light settings, and adjust their speeds according to my PWM settings.  I'm just not sure why the fans aren't following the software settings.  Everything is plugged in and installed as dictated in the manual.  When I press the button on the manual controller that tells the fans to accept motherboard-fed lighting instructions, the lights just turn off and stay off, no matter what I do in the software.


Can anyone point me in the right direction, so that I can get my lighting working properly?  Or is there somehow something else I may be missing entirely?  Thanks.


The product page on the Cooler Master site for the fans is:

The Amazon page where I bought the fans from:

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