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C700M Front LED Problem

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Gwalix    1
Posted (edited)

I had the same issuel last year

 

I contacted CM support with pictures, and they were quick to respond and sent me a full replacement for all the top + front + bottom panels + the new version of the ARGB controller.

 

However, I wasn't entirely satisfied  with the features of the controler or the control with Asus aura. So, as a cheap (and awesome) workaround I bought an RGB header adapter on ebay to convert the RGB header plug to fit into a Corsair RGB controller, and control the  case led strips via Corsair iCue

the effects are so much better than what you get using the built in CM RGB controller

https://imgur.com/a/BJCR9w1

Edited by Gwalix
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Nioli    1

Hello from France everybody,

 

I have had my C700M for a year now, and like all of you, my RGB led strip don't work properly...

 

I didn't know that there was such a problem with that !

 

I've contacted the support and the RMA, despite the COVID I hope to get an answer and some spare parts quickly...

 

I used to love Cooler Master but I'm so disappointed...

 

Good luck everybody to solve the problem !

 

thumbnail_IMG_20200522_151415__01.thumb.jpg.66b7203ec6d42113a52da8eb2937d782.jpg

 

thumbnail_IMG_20200522_235240.thumb.jpg.b45cbd63ef1593acc624db70a3f68428.jpg

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alpha007    3
Posted (edited)
On 5/23/2020 at 2:26 AM, Nioli said:

Hello from France everybody,

 

I have had my C700M for a year now, and like all of you, my RGB led strip don't work properly...

 

I didn't know that there was such a problem with that !

 

I've contacted the support and the RMA, despite the COVID I hope to get an answer and some spare parts quickly...

 

I used to love Cooler Master but I'm so disappointed...

 

Good luck everybody to solve the problem !

 

 

 

 

Hello my friend,

you are not alone.

I used to love the c700m, But then my love faded !

 

Edited by alpha007
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Steven    1

Hi, from france.

 

The same problem appear since last week for me.

 

I just contacted cooler master support today but when i see the topic i don't really see how we gonna be able to solve that problem.

 

 

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michaelye    2
17 hours ago, Nioli said:

Hello from France everybody,

 

I have had my C700M for a year now, and like all of you, my RGB led strip don't work properly...

 

I didn't know that there was such a problem with that !

 

I've contacted the support and the RMA, despite the COVID I hope to get an answer and some spare parts quickly...

 

I used to love Cooler Master but I'm so disappointed...

 

Good luck everybody to solve the problem !

 

thumbnail_IMG_20200522_151415__01.thumb.jpg.66b7203ec6d42113a52da8eb2937d782.jpg

 

thumbnail_IMG_20200522_235240.thumb.jpg.b45cbd63ef1593acc624db70a3f68428.jpg

I had the same issue. I returned the case and got refund.

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Nioli    1
17 hours ago, alpha007 said:

Hello my friend,

you are not alone.

I also loved the c700m, But then my love faded !

 

Hi,

I hope new spare parts will fix my case and get back faith in Cooler Master...

Instead of this, I'm not sure I'll buy again an expensive case with Cooler Master, or definitely it will be a case without any led haha !

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Nioli    1
12 hours ago, Steven said:

Hi, from france.

 

The same problem appear since last week for me.

 

I just contacted cooler master support today but when i see the topic i don't really see how we gonna be able to solve that problem.

 

 

Hi !

I hope spare parts will fix the problem... Don't want to send my case because I don't have one as replacement...

Good luck man!

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Nioli    1
8 hours ago, michaelye said:

I had the same issue. I returned the case and got refund.

Did you bought the case on the CM store or somewhere else to get the refund?

Is it fast to get the money back on your bank account by CM?

Despite the led problem I like this case, but I think I'll ask for a refund if repairs don't work.

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alpha007    3

I noticed something

If you set static colors to red, green and blue, there is no problem. But the colors would mix if you set them in other 4 static colors.

 

photo_2020-05-24_21-08-26.jpg

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Nioli    1
On 5/24/2020 at 6:39 PM, alpha007 said:

I noticed something

If you set static colors to red, green and blue, there is no problem. But the colors would mix if you set them in other 4 static colors.

 

photo_2020-05-24_21-08-26.jpg

Yes it's like the communication with the controller stop so they basically stay on the last color requested. I think it's what it does in my case.

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