Yang

C700M Front LED Problem

Recommended Posts

Yang    0

Hi,

 

I just installed my C700M case. But there is one of front LED does not work (others are fine). Do you know what is wrong? I just bought this case, it is totally new. Thanks. 

 

C700.jpg

Share this post


Link to post
Share on other sites
joef563331    0

I have a similar type of problem on the LED stips at the top of the case. Brand new case. Left LED partially stops working 1 min after power on. In the part the stops working it retains the color that was there before even if you command a different color. The right side LED partially goes on and off. I have dissassembled the case up to the control panel and switched connectors for each LED strip but it seems to not make a difference. Not sure if it is just bad LED strips or what but it is ridiculous that a brand new case that costs this much has this kind of problem.

After getting a replacement top part and installing it, the led strips malfanctioned again after two weeks. Furthermore after I reopened my previous support ticket and uploaded new photos of the newer malfunction, sometime after the middle of January, my attachments disappeared from the ticket. Now I cannot even upload them again. I can't add a new comment on the ticket either. In addition the live online support is no longer online at least it is always offline whenever I check. 

Does anyone know how to the attention of support! There is no email address posted on the site that I can find. I don't belong to Facebook, Twitter or Instagram because of data sharing issues. How do I contact support to get them to pay attention.

Edited by joef563331
Same issue as before after new part to fix it

Share this post


Link to post
Share on other sites

I have the ssame problem with one of my top LED. Even tapping it didnt do anyting.


I also had a "stuck" LED at the bottom, but after using the rainbow settings, is was fixed.

But im stil stuck with a led not working on top.

 

Share this post


Link to post
Share on other sites
Muggian    0

i'm sorry but i have the same problem. i change the controller fan and stripes but i don't solve the problem. The assistence is very good!!! and at the end of January they send me new stripes.

Unfortunatly this is a big problem for a chassis so expensive

Share this post


Link to post
Share on other sites
Dom73    0

same for me, the led stripe sometimes start, stop, stuck on a color or restart, sometime don't light on at all.

My case is new

Share this post


Link to post
Share on other sites
Genma    0

Exactly the same problem here.
My case is brand new too. it worked a few days, but now I have a part that does not work anymore, sometimes it goes back a few moments and then nothing. The dysfunctional part keeps the last color.
Yesterday I totally dismantle the case and rewire everything.
I'm waiting for the support to come back from vacation to process my ticket.

20181224_120144.jpg

Share this post


Link to post
Share on other sites
RGBLunatic    0

I am noticing this same issue and I just opened a ticket with support.     If I set it to a solid color it's worse (like the magenta which is my fav) so I have switched it to a different color and mode and it works but the top leds don't light up on side.    Truly a disappointment for such a pricy case from CM.

Share this post


Link to post
Share on other sites
Tom Ye    0

Anyone have any luck from support? I haven't been getting responses.

 

I'm still within the return window for my case, so I may do a return...

Share this post


Link to post
Share on other sites
Genma    0

Hello,

 

I change my case by a new one (through my dealer), the same problem is present!

 

So the problem is global, where is the official response of Cooler Master ?

20190202_211322.jpg

Edited by Ozhamut

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.