Jesse Joynt

FN Key Not Working

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Jesse Joynt    0

Hey,

 

I'm not really sure why, but after only owning the Pro L - white LED Back-light for a couple weeks, the function key has stopped working. I am unable to turn the back-light on, but otherwise everything is working on. I was wondering if anyone knew how I should fix it? Thanks for any help!

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I have the same problem.  Got the keyboard less than an year ago.

The function key stopped working once and then I reset the device several times but didn't solve the issue.

Then the whole keyboard stopped working for a day, and then started working again after a while with no problems.

 

Function key stopped working again today and I'm not sure if it's safe to reset the keyboard anymore.

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wurk4debt    0

Same problem here.  Resetting the keyboard (both methods) had no effect.  So I assume there is NO "function key" lockout sequence that I might have accidently typed?  Just submitted help ticket.

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wurk4debt    0

Good news, my FN key and backlit keys are working again!  I submitted a help ticket.  A response came next day, but it seemed kind of automatic: check the portal for a firmware update.  I checked the portal, found my firmware was up to date (v1.08), but just for the :) of it, I downloaded the update and ran it.  When it finished running, it announced my firmware WAS already up-to-date, but at that instant the backlit keys popped back to life and my FN works again!  I will let the forum know if the problem returns, but so far, so good.

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