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Alexbreizz    0
Posted (edited)

Hi All !

I stand in the sh**t. Cooler Master support didn't give me a answer to my ticket.

My power supplies is Dead. And i don't know if I should return her to Cooler Master or Rue du Commerce (buy on their web site) Everything about warenty.

If someone can help le pls.

Have a nice day.

Edited by Alexbreizz

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Mohd Noh    28
2 hours ago, Alexbreizz said:

Hello.

Yes sure. N°00117331

Ok noted with thanks and i will share this ticket to the related team

Will update to you once i get any info from the team

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Alexbreizz    0

Ok thanks for helping.

But why the support don't answerd me ? Why live chat is everytime off Line ?

I hope it's will be Quick. Got so many work to do on my computer.

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Mohd Noh    28

Hello

Our team will reply your ticket as soon as possible .

  • Upvote 1

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MochaFafa    0

Good Afternoon, assuming that I've read through several forum post, may i know the ETA time taken for the support team to respond to support ticket?

Besides that, I would also like to inquire regarding my situation in which I've read the RMA process dealing with different country in which *Malaysia* have to return the product to claim RMA back to the retailer in which i brought the PSU from, however, the retailer that I purchased the good was closed down in which i had to submit the ticket to the support team. Please send help. 

 

Ticket Number: 00119469

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Mohd Noh    28
1 hour ago, MochaFafa said:

Good Afternoon, assuming that I've read through several forum post, may i know the ETA time taken for the support team to respond to support ticket?

Besides that, I would also like to inquire regarding my situation in which I've read the RMA process dealing with different country in which *Malaysia* have to return the product to claim RMA back to the retailer in which i brought the PSU from, however, the retailer that I purchased the good was closed down in which i had to submit the ticket to the support team. Please send help. 

 

Ticket Number: 00119469

Apa Khabar

Please check your PM

If you from MY > im also from < MY

 

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