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Mohd Noh    29

Hello Guys

Got info , please try follow step as below

 

please remove the folder on this C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cooler Master

remove Cooler Master Portal folder

and reinstall

can be solved

 

Hope this can help

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Zavara    0

I am facing the exact same problem. Read the above threads, done everything you suggested but still nothing happened. Please fix this.

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Mohd Noh    29
3 hours ago, Zavara said:

I am facing the exact same problem. Read the above threads, done everything you suggested but still nothing happened. Please fix this.

 

On 5/26/2018 at 5:13 AM, skechinballs said:

I deleted the folder, restarted my pc, then installed. Thinking this might be a nat error.

Hello Guys ,

Please touch customer services via ticket for more further action .

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pablo    0

who can help me

i see the whole time pleas make sure that you are connected to the internet when you launch/ update the cm portal 

 

 

 

Jokes.thumb.png.719dc3367f469c38239b20ceb0769ebc.png

Edited by pablo

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Sturm_JC    1

I have just bought the MS120 Keyboard and Mouse set - exactly the same issue as described above. Tried a reinstall, a restart, opening in Admin mode etc. Definitely a software issue (especially considering this is only version 1.0). Please fix this - it kind of ruins the whole experience. Hardware is fantastic, but software is clearly lacking.

  • Upvote 1

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Mohd Noh    29

Tried with 2 windows 10

Home and Pro 32 and 64 bits

Illegal and legal windows 

Results still same

So my suggestion try contact customer support via tickets for further information and action 

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