Recommended Posts

I downloaded the Portal from CM's website, but when I try to use it, it keeps saying "please make sure that you are connected to the internet when you launch/update the CM Portal".

I've uninstalled and reinstalled it 5 times already. I already tried opening as administrator.

I'm using a Mastermouse S and I am connected to the internet.

Desktop_2018_01_12_11_28_44_345.jpg

Share this post


Link to post
Share on other sites
Mohd Noh    29

Hi Gab,

Sorry for all of this  .

I will forward this issue to HQ team . Please patient ya . i will update to you once i get any info from them .

Share this post


Link to post
Share on other sites
Mohd Noh    29
4 minutes ago, Gabriel Gomes said:

What do you mean? Nothing has changed... I still get the same error.

ok noted with thanks , i will talk with HQ again , because i already forwarded this issue , they testing and result no error as you mentioned above . but i will ask them to check it again .

Share this post


Link to post
Share on other sites
Mohd Noh    29

Hi

Updated : we tested here on at least 3 PCs without any problem

since you mouse was plugged in 2 operating systems win 7 and win 10 and both failed,right ?

RMA the mouse

Please get our customer services for more detail .

Share this post


Link to post
Share on other sites
Mohd Noh    29

Today im free and installing CM portal for my MasterKey Pro L RGB

The portal is fine but i will try later on with my MasterMouse MM520 will arrive soon .

cm.thumb.jpg.d6793818279159964b93721830150ebc.jpg

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.