Dave

Un-resolved Case

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Dave    0

Hi,

 

I opened ticket number 00113504 back on December 16th and have not received a response, could someone please get back to me?

 

Thank you!

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Dave    0

Great support guys, top notch, truly.

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Mohd Noh    14

Hi Dave ,

Sorry late reply ,

Just for your info , forwarded already your ticket . please patient and customer service will reply your ticket as soon as possible .

 

Sorry for inconvenience caused

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Dave    0

Hi Mohd Dzuid, thank you for your help, however, it seems I'm back to silence after just one reply.

 

I'm not sure what the deal is with the customer service here, it's been well over a month since I've posted my ticket and I've only received one response, Now, it's been weeks again with no reply again.

 

Can you please give me an email address where I can contact someone that will actually help? I've been patient far beyond any reasonable expectation and would really like to get this resolved.

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Mohd Noh    14
On 1/25/2018 at 1:06 AM, Dave said:

Hi Mohd Dzuid, thank you for your help, however, it seems I'm back to silence after just one reply.

 

I'm not sure what the deal is with the customer service here, it's been well over a month since I've posted my ticket and I've only received one response, Now, it's been weeks again with no reply again.

 

Can you please give me an email address where I can contact someone that will actually help? I've been patient far beyond any reasonable expectation and would really like to get this resolved.

Hello Dave .

Sorry for all of this and i will forward again this issue  on next Monday .

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