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AUGUSTINE ANDLER

Cosmos c700p led not working

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Is anybody else having problems get the case leds to work? I tried multiple sata cables into rgb controll hub and different psu's but i cant get them to turn on? Any clues what im doing wrong

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Mohd Noh    179
34 minutes ago, AUGUSTINE ANDLER said:

Is anybody else having problems get the case leds to work? I tried multiple sata cables into rgb controll hub and different psu's but i cant get them to turn on? Any clues what im doing wrong

Morning Augustine , 

Please contact customer services via ticket + can you help attach the picture ( how the cables are connected in the controller  ) and full detail your specs .

 

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knud    124

It should be plug-and-play. But there is a small delay before the lights start to glow.

Do you see the visual indicator in the I/O panel - does that one work? Or also not?

Also, please check if the RGB plugs are still plugged into the PCB. (behind M/B tray)

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8 hours ago, knud said:

It should be plug-and-play. But there is a small delay before the lights start to glow.

Do you see the visual indicator in the I/O panel - does that one work? Or also not?

Also, please check if the RGB plugs are still plugged into the PCB. (behind M/B tray)

Hello knud. the fans and white lights on the i/o work. I checked the pcb and there plugged in. the case rgb lights,fan and rgb control button on the front panel dont want to work but ths power and reset button do work

 

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knud    124

Alright, let me see if I can find a solution. I'll come back asap.

 

Also: can you post a picture of the PCB - just to see if there is anything odd.

 

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knud    124

Can you take out the PCB and disconnect the fans and RGB connectors and connect another RGB device (if you have it) - you can use the supplied adapter cable - and see if the issue still persists? If so, it means the PCB is damaged. If not, the led bars and/or fans are damaged (which I doubt).

 

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On 10/4/2017 at 6:02 AM, knud said:

Alright, let me see if I can find a solution. I'll come back asap.

 

Also: can you post a picture of the PCB - just to see if there is anything odd.

 

Hello this is a photo of my pcb with one of my four sata cables connected

20171005_072356.jpg

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Here are the specs for my pc

Mb: asus maximus ix formula

Cpu: intel 7th gen core i5 7600k

Memory: g skill trident rgb 16gb 3200

Gpu: asus strix rgb 1070 8gb

Psu: corsair 850i

Cooler: nzxt kraken x62

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knud    124

Are you also trying to control the RGB lights via the Motherboard as well? 

Can you disconnect the RGB_IN cable (on the right hand side)? Does that make any difference?

 

If not, than I'm afraid either the data cable or the PCB itself is broken.

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On 10/9/2017 at 3:08 AM, knud said:

Are you also trying to control the RGB lights via the Motherboard as well? 

Can you disconnect the RGB_IN cable (on the right hand side)? Does that make any difference?

 

If not, than I'm afraid either the data cable or the PCB itself is broken.

Thanks for your help knud. The problem seemed to fix its self. One day they just turned on and i dont know why

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