can't fix hyper 212 evo to 775 chip socket

[otto 1]

bought Cooler Master Hyper 212 EVO RR-212E-20PK-R2 CPU Cooler with 120mm PWM Fan  from amazon as the listing said that it supports 775 chip set BUT can't get x bracket to fit??? the MB is a asus p5ql pro with an intel q9550 chip on it. 

 

 

[Sunday Morning 177]

Hi Otto .

can you share some picture ?

[otto 1]

sure but what of please?  You know what the cooler looks like and the board looks like the attached, so what would you like to see?  If it helps the mounting plate on the rear of the motherboard fitted perfectly, it's just the x bracket will NOT fit at all. I have tried ALL the hole configurations.  Maybe I am missing something here. FIrst could you confirm that the item I purchased from Amazon ( see original post) will fit a 775 chip. If you look at the amazon listing link I posted

https://www.amazon.com/gp/product/B005O65JXI/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

you will see in the table that the Cooler Master Hyper 212 EVO RR-212E-20PK-R2 is "supposed" to fit the lga775 socket. Mine does NOT.  If you could post an image of what the x frame settings should be for the lga775 I would be happy to try it out but I have tried all the settings AND the instructions included with the cooler does NOT mention the 775.  I have includes a photo of the instruction manual that came with the kit and a blowup of the x frame configuration.

 

Edited September 10, 2017 by otto
missed amazon link

[Sunday Morning 177]

Maybe this same like this issue : 

[otto 1]

Hey Mohd

thanks for the help, It's EXACTLY what happened to me!!! Coolermaster need to get onto Amazon to get them to change the listing on their site. They have the link in this post. Thanks again and I'll get this returned to Amazon asap!  Again you have been great thanks so much.

otto

[Baqari 0]

On 9/10/2017 at 2:28 PM, otto said:

Hey Mohd

thanks for the help, It's EXACTLY what happened to me!!! Coolermaster need to get onto Amazon to get them to change the listing on their site. They have the link in this post. Thanks again and I'll get this returned to Amazon asap!  Again you have been great thanks so much.

otto

agree i have same problem

[Giorgi 0]

I have same problem, I have bought "212 evo" on AMAZON, on screenshot which I attach here, you can see support with LGA 775 exists. But in real it's impossible to mount this cooler to my LGA 775 motherboard. I have mobo ASROCK G41M-VS3. 

 

I spend my time, money and resources to buy this fake product? I have bought this cooler because I need it for LGA 775 not for other sockets, so now I must change my PC or try to sell second hand cooler for less price?

 

I need bracket for my LGA 775 mobo, which must existed in the box, but you didn't put it in!!! Give me a link where I can buy it. 

 

I thought to buy ZALMAN CNPS10X OPTIMA for same price, but I choose your facke product!!! With COOLER MASTER I waste my time, money and resources!!!!!  

[Mohd Noh 29]

Hello Guys ,

sorry for the inconvenience caused .

Please touch our customer services , they will help you guys .

But when we check officially Cooler Master page . The Hyper 212 evo no longer support for socket 775

CPU Socket Intel® LGA 2066 / 2011-3** / 2011** / 1366 / 1156 / 1155 / 1151 / 1150  socket

AMD® AM4* / AM3+ / AM3 / AM2+ / AM2 / FM2+ / FM2 / FM1 socket

Try check this link : Hyper 212 EVO

 

 

[Giorgi 0]

15 hours ago, Mohd Dzuld said:

Hello Guys ,

sorry for the inconvenience caused .

Please touch our customer services , they will help you guys .

But when we check officially Cooler Master page . The Hyper 212 evo no longer support for socket 775

CPU Socket Intel® LGA 2066 / 2011-3** / 2011** / 1366 / 1156 / 1155 / 1151 / 1150  socket

AMD® AM4* / AM3+ / AM3 / AM2+ / AM2 / FM2+ / FM2 / FM1 socket

Try check this link : Hyper 212 EVO

 

 

Ok, but on AMAZON when you sell product you lie to customer about supporting LGA 775, I didn't check socket support information on official website, because I trust you when I bought your product. 

 

So you loose costumer's trust.

 

I made mistake when I choose "212 EVO" instead ZALMAN CNPS10X OPTIMA. 

 

I need bracket for LGA 775, just give me a link, where I can buy it. Or write me how to find it, name or something how to find it. 

Edited January 9, 2018 by Giorgi

[Mohd Noh 29]

Hi Giorgi ,

You can contact where you bought the cooling and at the same time please touch our customer services maybe they have some solution regarding this issue .