Delete lighting profiles

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Matthew    0



I have a CM Storm QuickFire Rapid I.  I created a lighting profile and assigned it to FN+F9, but this has messed up the default lighting accessed via FN+F1.  Now I am trying to either delete the profile I created or reset the keyboard to factory settings, but I cannot find a way to do either.  I created a support incident, and support instructed me to hold FN+ESC until the board flashed which should reset it.  This did not work (board never flashed and no reset).  I informed support but have received no further response for a month, so I'm trying in the forums to see if anyone can help.  How can I delete all custom profiles or reset to factory settings?



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