Chen

MasterFan Pro switch broken

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Chen    0

Hello all,

 

I recently have broken the switch (silence, quiet and performance) by trying to change it with a small screwdriver pushing it  from silent to performance, but as I was changing it. The lever for the switch broke off and fell into the hole. Is this what the product actually does, as it has happened to TWO of my MasterFan Pros. If not and it is broken which I am 99% sure is the case. Will i be able to get a replacement or has it voided my warranty?

 

Thanks.

Picture of Broken MasterFan Pro is in link.http://imgur.com/a/FGhbm

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knud    124

That is very unfortunate. I've changed this switch several times myself and it is a bit hard. But I've not yet broken one (*knocks on wood*).

Anyway, you can apply for RMA, as this is not done on purpose of course.

 

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Chen    0
19 hours ago, knud said:

That is very unfortunate. I've changed this switch several times myself and it is a bit hard. But I've not yet broken one (*knocks on wood*).

Anyway, you can apply for RMA, as this is not done on purpose of course.

 

Thank you for the lightning response. :)

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