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Posted (edited)

Good morning,

 

I recently bought a Fractal Design Define R5 case. I installed 3 Fractal Design silent fans, the X2 GP-14, 2 in front and one in the back. My cpu fan as you see is the V8 GTS with two fans. I ran all the fan tuning software from ASUS (AI Suite 3) it calibrated the fan just fine but at around 400 rpm till over 1000 rpm, the fans are making a high pitch noise that grows as rpm rise up. The setup is absolutely silent and this hiss is totally annoying. Before starting thinking of other cooling solutions, can you help me with this issue? Is it a fan problem? An inside the box air-flow issue? The box fans are connected to the case's fan speed control, I set them to silent, medium and high in case there's something wrong with the air flow that creates this problem with the cpu fans but that's not the case. I really love the design of the V8, it's like a jewel on my rig, but this noise is intolerable. Thanks for your time!

Edited by THOMAS THOMAIDIS

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Mohd Noh    179

Welcome to CM forum .

 

Hi Thomas , Try reinstall your cooling and make sure connect with correctly and if you still facing same issue i would like suggest contact customer service ,

 

You can sent out the ticket at here : https://account.coolermaster.com/LogOn.aspx

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Cool thx for the answer, I will look into it. If this is proven to be a fan problem, can I change the fans with other of my choosing? As you understand I don't want to lose the awesome looks of the cooler but can I replace the fans with products from other companies like noctua or be quiet let's say? Normally any fan with 140mm x 20mm as I see in the specs sheet should fit. If there is a compatible fan list it would be awsome!

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Mohd Noh    179
4 hours ago, THOMAS THOMAIDIS said:

Cool thx for the answer, I will look into it. If this is proven to be a fan problem, can I change the fans with other of my choosing? As you understand I don't want to lose the awesome looks of the cooler but can I replace the fans with products from other companies like noctua or be quiet let's say? Normally any fan with 140mm x 20mm as I see in the specs sheet should fit. If there is a compatible fan list it would be awsome!

compatible list ? will be back and update to you as soon as possible .

 

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