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Hello, 

I'm using Windows 7 64bit 

I try to update the mouse firmware. During the update (with StormOriginal.DxN), UpdateStorm failed and shown an error code 21. 

Now my mouse is almost dead, nothing is displayed on the screen mouse, windows doesn't see it and I cannot move  cursor by using it (in fact only LED works).

I try lot of time to reboot computer and start update software without success

 

picture : I try  to update the mouse firmware again.

Thanks you for help ! (sorry for english language skill)

ARt30h.jpg

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