Bryan Ong

Masterkey Lite L mouse DPI button not responding

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Bryan Ong    0

Hi, I recently bought a Masterkeys Lite L combo and for some reason the mouse DPI button isn't responding and it's on the lowest DPI (500) and it is too slow for the game I play and I don't know how fix it. So if anyone of you know how to fix the problem. Can you please tell me or at least write down the method of solving this problem. Thanks if you can.

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whaki    0

i have same problem, and couldn't fix it... did you fix it ?

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Mohd Noh    19
On 1/22/2017 at 5:30 PM, Bryan Ong said:

Hi, I recently bought a Masterkeys Lite L combo and for some reason the mouse DPI button isn't responding and it's on the lowest DPI (500) and it is too slow for the game I play and I don't know how fix it. So if anyone of you know how to fix the problem. Can you please tell me or at least write down the method of solving this problem. Thanks if you can.

 

9 hours ago, whaki said:

i have same problem, and couldn't fix it... did you fix it ?

 

Hi Guys ,

Please contact customer services for tech support , they will assist you .

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whaki    0
On 1/17/2018 at 8:52 AM, Mohd Dzuld said:

 

 

Hi Guys ,

Please contact customer services for tech support , they will assist you .

 

I've already send a ticket but no response yet.

This dpi button error is weird. Button works, but it doesn't change dpi.

Wish there is a driver for mouse..

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Mohd Noh    19
49 minutes ago, whaki said:

 

I've already send a ticket but no response yet.

This dpi button error is weird. Button works, but it doesn't change dpi.

Wish there is a driver for mouse..

Buy me some times i will ask some one regarding this issue .

will update to you once im get info from him .

  • Upvote 1

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whaki    0
6 hours ago, Mohd Dzuld said:

Buy me some times i will ask some one regarding this issue .

will update to you once im get info from him .

 

Thank you for your kind support :)

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Mohd Noh    19
6 hours ago, whaki said:

 

Thank you for your kind support :)

Hello Guys ,

After talked with HQ team

If you all can`t change the DPI to HIGH or ETC < probably need RMA

Mean you have to create ticket and customer will assist this issue .

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whaki    0

There is no fix for this. I've exchange mine with new one from store.

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