Lukáš Sandhaus

Master Mouse Pro L software not working

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Hello,

recently my master mouse software stopped working, after I chose to bind mouse button 5 to cycle through LED settings and I can't get the software to work + my LEDs stopped working. 

What can I do?

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xtian1    13

Lukas,

 

Sorry for not being able to spell your name correctly. Just spoke with a member of the peripheral business unit and he is wants to know a little bit more about the configuration of the PC & current software version

 

Regards,

Xtian1

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Hi

 

Has this issue ever been sorted out?

 

(It worked at first)

 

But now...
 

I am having pretty similar issues with the mouse and software 

My PC Specs : 

 

Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
DirectX Version: DirectX 12
Card name: NVIDIA GeForce GTX 1080
Manufacturer: NVIDIA
Chip type: GeForce GTX 1080
Monitor Name: DELL SE2717H/HX(HDMI)

 

I tested it on another system and the issue started again today, but it was an inferior system

 

Please get back to me soonest. 

 

 

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