Bogdan Antonov

Nepton 240m not making good contact with cpu on asus z97a

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I have neptun 240m and 4690k cpu, my motherboard is asus z97a, i checked backplate and stand-offs are screwed in all the way, as well as the brackets on water pump but whenever i install it it doesn't go far enough to make good contact with cpu and doesn't spread thermal paste far enough

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Mohd Noh    179

Yeah it mounts perfecty but doesn't sit low enough on cpu to make good contact, i made sure stand offs and screws are all the way in

can you share some picture ?

 

 
 
I read the comment as link attached above ..the user dont have any problem to install the nepton 240m into his motherboard ,
 
My opinion , if we doing with slowly and assemble it with correctly .. i don't think the issue will raise up
 
My suggestion try reinstall and install with correctly ... unless your nepton surface have problem or etc .

 

 
 
please contact cooler master support services , tell them regarding this issue .. they will assist you .
Edited by Mohd Noh

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Mohd Noh    179

cant read your link .. im at office right now ... limited internet   :(

 

This site can’t be reached

The webpage at https://forum.teksyndicate.com/t/having-issues-with-getting-water-cooler-to-make-good-contact-with-cpu/105845/7 might be temporarily down or it may have moved permanently to a new web address.

Edited by Mohd Noh

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Mohd Noh    179

Hey man

 

already check you link .

 

my suggestion as below

 

take out the board .. and install the Nepton 240m ( out side ) after that put it back into the chassis  .. and see how the result .

 

if possible try take some picture

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Mohd Noh    179

im having the same problem on my gigabyte z170n-gaming 5. Any fixes yet?

 

please contact cooler master customer care .. they will assist you ... 

 

as i mention .. try do installation outside from the chassis ... 

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