dawood akram

RMA -Can't find out what is going on?

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I had an Eisberg which was great until it leaked all over my case! I filled in the form to RMA it but the serial number wouldn't work as Cooler master no longer sell them. So I then messaged someone at coolermaster and opened a support ticket and gave them my serial number and a  guy named Michiel Bos ended up emailing me my RMA number and instructions. So now I have my RMA number which is - 1459929621. Problem is when I click to find out what is happening I click the RMA status and get the message - You haven't requested any eRMA yet !!!.  -e  - I think this is because the guy manually set up my RMA for me ?


 How do I find out about my RMA? I posted the cooler back about a week ago. 


Thanks Dawood



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