dawood akram

RMA -Can't find out what is going on?

Recommended Posts

I had an Eisberg which was great until it leaked all over my case! I filled in the form to RMA it but the serial number wouldn't work as Cooler master no longer sell them. So I then messaged someone at coolermaster and opened a support ticket and gave them my serial number and a  guy named Michiel Bos ended up emailing me my RMA number and instructions. So now I have my RMA number which is - 1459929621. Problem is when I click to find out what is happening I click the RMA status and get the message - You haven't requested any eRMA yet !!!.  -e  - I think this is because the guy manually set up my RMA for me ?

 

 How do I find out about my RMA? I posted the cooler back about a week ago. 

 

Thanks Dawood

 

 

Share this post


Link to post
Share on other sites
CM Michiel    11

Hi Dawood,

 

Please check your e-mail ;) 

We have just e-mailed you about the RMA. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now