m0uz

Sentinel III Software Installation Crashing

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m0uz    2

So, the Sentinel III driver installer .exe is crashing whenever I get past the installation language option. Using Windows 10 x64. Tried numerous things.

 

Running manually as an admin

Disabling antivirus (+ Windows Defender)

Running in compatibility mode for Windows 7

     "         "          "              "      "   Windows 8

Trying to install in a different language

Updating the mouse firmware from 1.12 to 1.18

Using a 3.0 port instead of 2.0

Reinstalling Windows

 

Very frustrating. Thankfully a lot can be adjusted on the mouse itself including CPI and LOD tuning.

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Pclinde    197

Hi m0uz,

 

We're currently investigating this issue.

 

Thanks for sharing!

 

Cheers,

Pim

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Marcelo    0

I'm having a similar problem

My software did install sucsessfully but everytime I try to create a macro it crashes

Really frustrating and disappointing. 

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