cameron chau

RMA for Silent Pro GOLD 1000W

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Hello,

 

I returned my product Silent Pro GOLD 1000W on December 21st. The RMA was accepted December 19th and somehow it sat at the warehouse for about 3 days while shipping said it had arrived earlier it was 'accepted' on the 31st. I have missed a lot of days of working because of this delay. I've done some research about the process of this RMA and so far for the past 2 years it seems cooler master has had warehouse delays. Is there a way to get a hold of someone quicker for this process I have a $3000 computer paperweight right now, and had I known it would take this long I'd buy a new one from a nearby electronics store.

 

Please help, thanks.    -Cameron

Edit: Here's my RMA No. CUSUS1512178

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