Raffaele Damiani 0 Posted December 31, 2015 I Had this problem after some months of use, you have solutions? thank you and I'm sorry for the English http://i66.tinypic.com/2nuofp.jpg http://i68.tinypic.com/vgrdhz.jpg Quote Share this post Link to post Share on other sites
Pclinde 197 Posted January 2, 2016 Hi, Is that a multi-color? Haven't seen this before. What about the keyboard? Cheers, Pim Quote Share this post Link to post Share on other sites
Raffaele Damiani 0 Posted January 2, 2016 Hi, Is that a multi-color? Haven't seen this before. What about the keyboard? Cheers, Pim The keyboard works perfectly, just the mouse has problems I wanted to ask you this: You can replace the product? The product was purchased the day September 27, 2015 from amazon Quote Share this post Link to post Share on other sites
Pclinde 197 Posted January 2, 2016 The keyboard works perfectly, just the mouse has problems I wanted to ask you this: You can replace the product? The product was purchased the day September 27, 2015 from amazon Hi, Yes we can. But it needs to be replaced as a set. How to OBTAIN RMA: http://coolermaster.force.com/pkb/articles/en_US/FAQ/How-to-obtain-a-product-replacement-RMA/?l=en_US&fs=Search&pn=1 Did you unplug the mouse? Try USB 2.0 / USB 3.0 ports, update your USB drivers and motherboard drivers. Cheers, Pim Quote Share this post Link to post Share on other sites
Raffaele Damiani 0 Posted January 2, 2016 Hi, Yes we can. But it needs to be replaced as a set. How to OBTAIN RMA: http://coolermaster.force.com/pkb/articles/en_US/FAQ/How-to-obtain-a-product-replacement-RMA/?l=en_US&fs=Search&pn=1 Did you unplug the mouse? Try USB 2.0 / USB 3.0 ports, update your USB drivers and motherboard drivers. Cheers, Pim I tried it with USB 3.0, but should not be the same, I think it has some internal problem Quote Share this post Link to post Share on other sites
iqbalmuttaqien 0 Posted January 18, 2016 i have the same problem too. I don't what happen but it comes lately when I change my motherboard. hopefully there's some fixes to this. Quote Share this post Link to post Share on other sites
Mathieu Paquette 0 Posted March 3, 2017 exact same problem here... Just started randomly. nothing was changed on my computer, mice colors got out of sync, but not every color, Blue and red are okay.. all the others are mixed up Quote Share this post Link to post Share on other sites
Noel Adriano 0 Posted March 14, 2017 Same problem. Just randomly happened one day when I open my PC notice that the mice color is not sync. Red are in sync but others either diff color or one light is dimmer. Is there a solution to this? Quote Share this post Link to post Share on other sites