Sophie Meredith

Coolermaster devastator keyboard not lighting up

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hello!

I was hoping someone would be able to help me.

I was given a MB24 Coolermaster devastator keyboard for Christmas and the LED backlight is not turning on when I press the SCR LK key. That only turns SCR LK on :/

 

I wouldn't normally have a problem, but the keys are quite hard to read otherwise.

 

I'm running on Windows 10, have tried uninstalling and reinstalling the drivers and have checked for updates.

 

The LED's on the mouse (MS2K) that came with it work fine, except the LEDs stay on even when the computer isn't turned on.

 

-Insert appropriate cultural greeting here- 

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world    84

Hi Sophie, have you tried the keyboard on a different computer? (Preferably on a desktop and not connected through a USB hub)

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world    84

Yea, if the behavior's the same on another computer, there's probably something going on with the keyboard

 

It sounds like you might need an RMA, so I recommend contacting support so they can help you out

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