Brovakiin 1 Posted November 9, 2015 Hi, A few months ago I purchased one of your products of Amazon.com. I am now recently experiencing problems with the mouse now. The mice will not move,click, or scroll. The mouse has been working perfect but now is experiencing issues. I am on windows 10 and here is the error code and such: _________________Error Code_________________________________________________________ Windows has stopped this device because it has reported problems. (Code 43) Unknown USB Device (Device Descriptor Request Failed) A request for the USB device descriptor failed. __________________________________________________________________________________ If you can tell me what to do it would be great. Kindest Regards, Brody EDIT: All i had to do was plug in the mouse to another computer then re-plug it. I fixed the problem. 1 Quote Share this post Link to post Share on other sites
CM Bram 35 Posted November 9, 2015 So this issue is fixed now or we still need to take action? Please advise, thanks! Quote Share this post Link to post Share on other sites
Brovakiin 1 Posted November 13, 2015 Issue is now fixed. Thanks for responding Quote Share this post Link to post Share on other sites
Pclinde 197 Posted November 13, 2015 Issue is now fixed. Thanks for responding Awesome! Enjoy the mice. <3 Quote Share this post Link to post Share on other sites
sahvoz 0 Posted December 30, 2015 Im have the same problem and dont work replug in another computer please help Quote Share this post Link to post Share on other sites
Pclinde 197 Posted January 2, 2016 Im have the same problem and dont work replug in another computer please help Did you plug it in a USB 2.0 port? Quote Share this post Link to post Share on other sites
Abdulrahman Jaddou 0 Posted May 31, 2017 I have the same issue with devestator II's mouse. I tried all USB ports, difference PCs all same. Quote Share this post Link to post Share on other sites
LUKASGGBRA 0 Posted November 14, 2017 Having this problem on Devastator II. First thought it could actually be a problem with the USB port config. since I tried it on a new notebook. Tried everything I saw on the intenet relating this issue, but wasn't able to resolve. Now I opened a ticket to change the product, since it's still on warranty time. Could anyone really solve this? Quote Share this post Link to post Share on other sites
Najauhn 0 Posted April 7, 2018 My Devastator 2 mouse is not working, can anyone help? Quote Share this post Link to post Share on other sites
