ethan

RMA

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ALEX MAYNE    0

Im doing the same and it was delivered 9 days ago on the 26th aug, not even a email saying its a arrived from CM, i spoke to live chat and said its arrived but couldnt tell me any info if it was going to be fixed or replaced and was pretty rude overall,  just said to me that it should be shipped 2 days ago with confirmation email and nothing, lets just say its a long process even trying to find out the status of the rma, cooler master have got a bad rep when it comes to rma overall thanks to their lack of info and delays in processing, some people have waited months

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ALEX MAYNE    0

sorry for a RMA ticket to be processed usually within 48 hours depending on how easy it is to show there is a fault, once its there thats when the real delays happen, best of luck

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ALEX MAYNE    0

3 weeks wow and thats usa CM support who are supposed to be better then UK/EU lets hope i dont have to wait that long without a psu,

 

thanks for the update

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