Yolanda

Help - Where do I find replacement parts? - CM690III

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Yolanda    0

Hi everyone - I am a first time builder and bought the CM690III in green. I had no trouble putting it all together but within a week I managed to break the plastic slider on top that covers the little storage pocket, usb ports and start button *sigh*
 

SO now my mission is to try and find a replacement part. I've called the shop I originally bought the case from, but they don't stock spare parts. Now I don't know what to do and hope you guys and gals can help me out  ^_^

 

 

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Yolanda    0
 

Hi Yolanda,

 

If you from EU you can try direct contact our support services : http://www.cmstore.eu/contact.html

 

meanwhile if you from US you have to contact our Support Services at here : http://www.cmstore-usa.com/

 

for support info : https://account.coolermaster.com/LogOn.aspx

 

Hi Yolanda,

 

if you're looking for just the plastic part you can find a replacement here: http://www.cmstore.eu/case/690-series/cm-690-iii/cm-690-iii-top-cover/.

 

 

What if I'm in Australia? Are there other options here or do I just pay for postage?

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Sunday Morning    177

As i told you ... would be better if you try contact our support services .. probably they can guide you ....regarding this issue

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markdj    2

 

 

 

 

What if I'm in Australia? Are there other options here or do I just pay for postage?

 

 

Fortunately the part looks small enough to fit in an envelope. We also ship to Australia and the costs for shipping an envelope would be either €2,49 or €3,49 (depending on the weight).

 

Edit: if you'd like to claim warranty (and you still have the receipt) please contact our technical support via https://account.coolermaster.com/ to see if they can assist you further.

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