CM Sentinel Z3RO-G not working

[RIAD 1]

hi everyone how to solve my problem Sentinel Z3RO-G that does not work after update firmware 

[Pclinde 197]

Can you please share some more details?

• OS?
• Please try a BIOS update
• Try various USB ports (both 3.0 and 2.0)

Cheers, 

Pim

[RIAD 1]

os win 7 Ultimate 64bit

 

firmware 1.5

 

usb 2.0

 

connecte & déconnecte how to solve this problème  

[Pclinde 197]

 

os win 7 Ultimate 64bit

 

firmware 1.5

 

usb 2.0

 

connecte & déconnecte how to solve this problème  

 

Hi,

 

Try to update the firmware again or on another PC.

 

Make sure you're using the latest software: http://gaming.coolermaster.com/en/products/mice/sentinelz3rog/

 

Cheers, Pim

[RIAD 1]

hi the problem is repeated every time   what i have to do  ?

[Pclinde 197]

hi the problem is repeated every time   what i have to do  ?

Does it still light up? Is it listed in device manager? 

[RIAD 1]

Hi, THX for reply,  yes it's listed in device manager but when i paly CS:GO connecte & deconnecte rapidly , i reUpdate it in an other PC reInstall the driver change usb port every day same problem what the solution plz help me .

[CM Bram 37]

Hi, THX for reply,  yes it's listed in device manager but when i paly CS:GO connecte & deconnecte rapidly , i reUpdate it in an other PC reInstall the driver change usb port every day same problem what the solution plz help me .

 

Hi RAID,

 

Is this only happening in CS:GO? Did you also try this on a different PC? What firmware have you downloaded (on our gaming website it only lists a Software AP as download) 

 

Regards,

Bram