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So i recently bought the CM Storm Devastator combo and the mouse works fine. The keyboard has problems. I plugged it in and it worked for the first time. But now whenever i plug it into my actual gaming computer it doesnt work. I am aware of the Scroll Lock/LED on/off button and whenever i press that it does not turn on. I plug it in and the PC says installing device drivers and then it tells me it does not recognize the device and it says driver install failed. When i do plug it in it turns on for 1/2 second and turns off.

 

(using windows 7 64 bit)

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world    84

Do you have another computer to test the keyboard on? I would recommend checking to see if the keyboard works with another computer first.

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world    84

In that case, there might be something wrong with the keyboard, so I would recommend contacting support about it, so they can help you set up an RMA

 

You can make an account here:

https://account.coolermaster.com/

 

and then sign in, register your keyboard, and get in touch with support.

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