Federico Trombetti

Cooler Master XT RMA

Recommended Posts

Hello to everyone,

 

(I hope this is not the wrong category to ask this)
I've recently bought a Cooler Master Quick Fire XT (blue switches, Italian layout) but some of the keys are not working (The non-working keys should only be: O, I, 8, 9, J, K, ù, +, ".", ",", F6, F7, F8, F9, F10, F11, the FN key and the RETURN key).
I've registered the key on the CM Fanzone but the button "RMA Request" (which is displayed in this FAQ: http://coolermaster.force.com/pkb/articles/en_US/FAQ/How-to-obtain-a-product-replacement-RMA/?l=en_US&fs=Search&pn=1 ) doesn't show up!

I've created a Support Ticket where I asked for the replacement/reparation but I don't know if I missed something for the correct process or I just have to wait.

Please let me know, the keyboard has a really good feeling but it's impossible to use without those keys! :(
 

Share this post


Link to post
Share on other sites
Ed_7    0

Hello,

 

Has anyone found a solution to this? I need to RMA my power supply and I can't see the RMA request button under my product. Am I missing something out?

 

Thanks

Share this post


Link to post
Share on other sites
CM Felinni    1

Hello,

 

Has anyone found a solution to this? I need to RMA my power supply and I can't see the RMA request button under my product. Am I missing something out?

 

Thanks

 

Now depending on your Location | Region you may not be able to access the full CM Fanzone capabilities as I have linked you to our Cooler Master Knowledge base to assist you in registering and applying for an RMA request below:

 

RMA Request Guide: Link

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.