Jeremy DeLong

Storm Recon: How to fix Firmware

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Overview

There is a small issue where installing the new software will cause the Recon mouse to

not function. There is a simple fix to this issue.

Instructions

1) Connect a known, proper functioning mouse to your system.

2) Connect the Recon mouse to the system.

3) Open the Recon firmware directory

C:\Program Files (x86)\CM STORM\Recon Software\FirmwareUpdate

4) Double click Recon_updater program

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5) Click OKAY to start update.

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6) Firmware will start to update.

post-77810-13880426536171_thumb.jpg

7) Program will let you know when finished.

post-77810-13880426536641_thumb.jpg

8) The mouse LEDs will then light up and the mouse will function correctly.

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acydreign    1

I tried to do the firmware update, but it fails.  Is there anything else that can be done or do I have to return my mouse?  I made my own post point this in the main CM Storm forum as well. 

  • Upvote 1

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Mbuso Yende    0

Hey my peoples, this just in...firmware fixes/updates should be carried out on a 32-bit system.

 

I had to especially install a Win7 x32 OS in a virtual machine just to use the 'reset tool' after the mouse became unresponsive.

 

I haven't tried the update again, as I'm still pouting and sulking at the fact that after-sale support is abhorrent...in this day and digital age!

 

Maybe CM products lean more to proprietary inclinations as opposed to giving their consumers the 'key' to closure, open(ness).

 

Happy debugging!

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