Jeremy DeLong

Storm Recon: How to fix Firmware

Recommended Posts


There is a small issue where installing the new software will cause the Recon mouse to

not function. There is a simple fix to this issue.


1) Connect a known, proper functioning mouse to your system.

2) Connect the Recon mouse to the system.

3) Open the Recon firmware directory

C:\Program Files (x86)\CM STORM\Recon Software\FirmwareUpdate

4) Double click Recon_updater program


5) Click OKAY to start update.


6) Firmware will start to update.


7) Program will let you know when finished.


8) The mouse LEDs will then light up and the mouse will function correctly.

Share this post

Link to post
Share on other sites
acydreign    1

I tried to do the firmware update, but it fails.  Is there anything else that can be done or do I have to return my mouse?  I made my own post point this in the main CM Storm forum as well. 

  • Upvote 1

Share this post

Link to post
Share on other sites
knud    128

What is the error message you get? 

Possible to give it another try?

Share this post

Link to post
Share on other sites
Mbuso Yende    0

Hey my peoples, this just in...firmware fixes/updates should be carried out on a 32-bit system.


I had to especially install a Win7 x32 OS in a virtual machine just to use the 'reset tool' after the mouse became unresponsive.


I haven't tried the update again, as I'm still pouting and sulking at the fact that after-sale support is this day and digital age!


Maybe CM products lean more to proprietary inclinations as opposed to giving their consumers the 'key' to closure, open(ness).


Happy debugging!

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now