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Found 9 results

  1. I just got my Cooler Master MM830 mouse today and I downloaded the latest version of Portal (V1.7.4 at this time) to customize the setting and buttons but anytime I try to update the firmware (current is 0119 to new version is 1105 at this time) for the mouse the the firmware update window pops up but doesn't let me click "OK" or "abort" for the update. If I click on the firmware update screen it goes into an endless loading loop until I click on it again and says "FWUpdate is not responding". After I close the program and try to open Portal again it says "Portal is already running" and then opens Portal. My mouse is recognized however any changes I make is not applied to the mouse even after I click the "apply" button after changes were made. When I close Portal and re-open it all my changes that I attempted to make are lost (even though they were never applied). I'm sure this is a software problem but I downloaded Portal from Cooler Master's website. I'd hate to send the mouse back because I can't customize it over the software. Please help!
  2. Hi : ) I recently buyed a Cooler Master CK550 and i love it , this is a very beautiful peripheral ! But i can not use Portal as I would like . I searched tutorial , youtube video , without succes . So I would like to make a profile through Portal with 3 custom colors, the 3 in effect mode LED "static" . The problem is that when I use the "multi-zone" mode, I can choose the "static" LED effect only once, on the other 2 zone I have to choose another LED mode, but I only want static. I made you a screenshoot to show you in image (attached to this message) My second problem is when I create a custom lighting with portal (like "colors waves" for example), I can not lower the intensity of lighting of all colors at the same time. Well, if you can help me solve my 2 problems it would be great. Thank you for reading me and giving me your time, I wish you a good day or a good evening. goodbye .
  3. je ne comprend pas pq je n'arrive pas a telecharger le logiciel PORTAL a chaque essaie ca m'envoie vers une liste d'internet explorer et quand j eclique sur ouvri rs ame l'ouvree a l'infini . AIDEZ MOI SVP
  4. I downloaded the Portal from CM's website, but when I try to use it, it keeps saying "please make sure that you are connected to the internet when you launch/update the CM Portal". I've uninstalled and reinstalled it 5 times already. I already tried opening as administrator. I'm using a Mastermouse S and I am connected to the internet.
  5. Hi, I just realized that the download zip file for the Masterkeys Pro L RGB software portal is GONE. All that's there is the weird thing that's attached. No graphic like for the other portal. Does anyone know when it will be available -- and hopefully much improved? Thanks.
  6. Hi, I have extracted Cooler Master Portal v1.01_code signing.rar with a 7-Zip and nothing happens. It just looks like a piece of paper. What am I doing wrong. And more to the point, is the portal even worth it? It used to be so great in 2016 when I first got this kb. Then there was a problem with it (under warranty) so I sent it back and got a replacement. When I finally got the new replacement, the software had changed to this weird, fake, flat looking portal thing. The firmware wouldn't update so I gave up. I learned to mix colours on the fly (super kludgy and time-consuming; talk about beating the crap outta your F1, F2, and F3 keys), but my dear very sophisticated boss came to me the other day and said she wanted a kb like mine. So I picked out a ck550 with red switches cuz she's got a very light touch and doesn't like clicky. It arrives Monday and what happens when I can't get the stupid portal to load? Advice, help, or a new job would be appreciated.
  7. I have problem with portal software cant handle RGB's from there or anything else
  8. Hello, I just received a replacement of the MM520 because the first one stopped working after a couple of seconds of being plugged. But I noticed that the first one as well this second one appear as Keyboard on Devices under Windows 10, and is not being recognized by the CM Portal software. After reading all of the threads here on the forum about the Portal, I just don't understand why so many people have it not working like me and how just a couple of people get it to work for them. Is there anything we have to do for the Portal to work? also, is it OK for the MM520 to appear as Keyboard? or I have 2 times defective Mice? I loved the CM Storm Xornet, but died on me because of the use, and this look pretty close but if this isn't going to work as it should, then I will have to get a refund.
  9. When I install the portal , i get a message "Please make sure that you are connected to the internet when you launch/update CM Portal . I've been tryin for 5 hours , and i cant get it fixed . Can someone help me?