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Found 3 results

  1. Gabriel Gomes

    How to fix Cooler Master Portal?

    I downloaded the Portal from CM's website, but when I try to use it, it keeps saying "please make sure that you are connected to the internet when you launch/update the CM Portal". I've uninstalled and reinstalled it 5 times already. I already tried opening as administrator. I'm using a Mastermouse S and I am connected to the internet.
  2. Hello, I just received a replacement of the MM520 because the first one stopped working after a couple of seconds of being plugged. But I noticed that the first one as well this second one appear as Keyboard on Devices under Windows 10, and is not being recognized by the CM Portal software. After reading all of the threads here on the forum about the Portal, I just don't understand why so many people have it not working like me and how just a couple of people get it to work for them. Is there anything we have to do for the Portal to work? also, is it OK for the MM520 to appear as Keyboard? or I have 2 times defective Mice? I loved the CM Storm Xornet, but died on me because of the use, and this look pretty close but if this isn't going to work as it should, then I will have to get a refund.
  3. When I install the portal , i get a message "Please make sure that you are connected to the internet when you launch/update CM Portal . I've been tryin for 5 hours , and i cant get it fixed . Can someone help me?