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I wanted to update my mouse and I downloaded the updates from your website (http://gaming.coolermaster.com/en/products/mice/sentinelz3rog/). My sentinel z3ro g was updating and then it crashed. It wasnt responding and it forced close. after it close it went dim and i cant move it. My computer isnt detecting it. The usb port is a 2.0. I tried 2 different computers and no detection. Please Help. I use this mouse for everything. I love this mouse.