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Found 24 results

  1. I keep experiencing an issue with my MasterKeys combo (specifically the mouse) and I have had it for only a month or so. It just started disconnecting every time I use/ move the mouse a bit and reconnects right away and it is starting to become extremely annoying. I've tried googling this earlier and nothing seemed to pop up. Thanks.
  2. So the title pretty much says it all - I consider Cooler Master Inferno to be one of the best mice even by today's standards. Sure it might be a little dated with a 4000DPI sensor and lack of proper RGB, but it has something that no other mouse in the world has - excellent symmetrical placement of 11 buttons combined with support for a lot of customization thanks to the "Storm Tactics Multiplier key" and easily accessible profile switch button (can't believe I'm marketing a CM mouse back to CM :P). This makes the mouse into a multimedia powerhouse without the need to place more than 3 buttons under the thumb. I'd love to see an updated version of Inferno hit the market one day. My couple of ideas: Leave the button placement as is. The way each button on top has a counterpart (symmetry) creates some good mapping opportunities. For example I have set up Storm Tactics (let's call it ST for short) + left click to be browser tab to the left, ST + right click is browser tab to the right ST + right quick fire key is close tab while ST + left quick fire key is restore recently closed tab. On another profile I have multimedia control set up - ST + left quick fire - volume down, ST + right quick fire - volume up, ST + MMB - mute sound and right quick fire is just space (for stopping and starting playback). For even more functionality the scroll button could also click to the left and right - that's two extra buttons without changing the overall mouse layout, Obviously update the sensor (don't get me wrong, it's a very good sensor but 4000DPI might not be enough for some people and some high resolution displays nowadays), Add proper RGB this time around, I would like to see support for more than just 3 profiles and a couple of scripts, I don't know how good the PC software for your newest mice is, but the one for Inferno while usable has some weird quirks and is overly complicated and unintuitive - it might discourage some people. Leave the DPI setting indicator - I love it! Add replacable weights for even more customization! I wanted to write to you (CM) about this for a long time actually - I'm still using an Inferno that I bought 7 years ago (it's my second one actually) and I'm afraid that when it breaks I'll lose a lot of functionality because Infernos are impossible to find anymore and no other mouse has what it has. And also having an updated version with even better functionality would be a godsend.
  3. I just got my new MM520 mouse in the mail but V1.6.6 of CM portal keeps saying "no cooler master device detected" whenever I open it.
  4. I downloaded the Portal from CM's website, but when I try to use it, it keeps saying "please make sure that you are connected to the internet when you launch/update the CM Portal". I've uninstalled and reinstalled it 5 times already. I already tried opening as administrator. I'm using a Mastermouse S and I am connected to the internet.
  5. Devastator II mouse not working at all. Tried updating windows 10 (64bit). Tried updating drivers, rolling back to old drivers. Restarted pc many times. Any solves?
  6. Just bought CM Masterkeys Lite L mouse&keyboard combo. Keyboard is amazing but mouse is the worst part. This mouse tracks movement too high up from surface. its like 5-7mm, and its impossible to play any game comfortably because i have to lift it so high. This also makes the mouse very inaccurate in shooter games. Before this I had Bloody mouse (costs 16euro or 18 dollars) and there was a way to calibrate the sensor so it wouldn't track movement so high up in the air. This 50euro or 57dollar Cooler Master combo doesn't have a software to do it. How do i calibrate the damn sensor then? Talking about the software... which DOESN'T EVEN work at all! (Cooler Master Portal), It says i have to connect to the internet, and yet I'm writing this without any internet connection?! If theres no solution will throw this mouse in the thrash can. CHANGE MY MIND!
  7. I recently bought a mizar and the CM software is not detecting it. When I launch the CM software is just says NO MOUSE. It seems to work fine without the software but I would like to setup some macros and the software is not reading my mouse. I have tried uninistalling and redownloading with no success. I have also tried all the USB ports with no luck. http://imgur.com/WzTDnLY
  8. I keep experiencing an issue with my MasterKeys combo (specifically the mouse) and I have had it for only a month or so. It just started disconnecting every time I use/ move the mouse a bit and reconnects right away and it is starting to become extremely annoying. I've tried googling this earlier and nothing seemed to pop up. Thanks in advance.
  9. Help me please!!! Afer 2/3 weeks after buy, I'm plug the mouse, it up, all the rgb lighting light up, the scroll wheel works perfectly and the left and the rigth buttons work respectively. But whenever I move the mouse it's not tracking whatsoever. I think it's the optical laser. I would like to know what to do, and if anyone can help me !!! Thanks.
  10. Hi, I have a problem with my Sentinel 3 mouse just whenever i'm playing a game (any game no specific game) my mouse randomly freezes and won't move only click after i replug the mouse it works again, i also tried the mouse on my second computer same problem no difference latest firmware installed on mouse Anyone knows a fix ? mouse is like 4 months old
  11. I ask you assistance for the mouse of the Devastator kit. The led on mouse do reset any time that reboot pc. the led go back ever on red colour. The keyboard is not have any problem. Thanks for your support.
  12. I cant switch between colors and modes on my masterkeys lite l keyboard it is stuck in the rgb rainbow effect.Does anyone know how can i fix this problem?
  13. i got this combo about 6 months ago. about 2 days ago i noticed that the 2 lighting points on my mouse are acting weird. i have it set on rainbow mode. when the bottom light is switching from green to blue, the wheel stays at green but then turns back on to red, and stays like that until the bottom light finishes switching from pink to red, and the cycle repeats. this is also shown on static mode. when i have it on pink the wheel stays red, when i have it on blue the wheel is turned off or turned on green, and when the bottom one is white the top one is yellow. is there any fix for that? p.s yes my room is very dusty is it looks like in the photos XD
  14. i recently bought a cooler master devastator 2 and the mouse has some problems. The left click doesn't work very well it's very unresponsive.
  15. Hi there, I bought the Masterkeys Lite L RGB keyboard and mouse combo. Keyboard works awesomely, but the mouse lights won't stay on. The lights on the mouse only flash when I change the DPI, but it won't stay on. Thanking y'all in advance.
  16. CM Devastator II mouse doesn't work with my iMac late 2015 (macOS Sierra ver 10.12.5). Recently I bought a keyboard + mouse set: Cooler Master Devastator II and keyboard works fine, but mouse not. When I put mouse into usb socket mouse lights are on but nothing more happens. Is there any way to use this mouse on iMac, any drivers, or tool which can make this mouse available on iMac. Thanks up front.
  17. Hi there, Many people experiencing expeirencing same problem on their mouse from Masterkeys Lite L combo set so i decided to make main thread about this trouble. So, the static mode with option to change colours not working after some time after purchase. The light stay at cyan colour (for me) and nothing happens when clicking DPI button + back button on the side. This command (dpi button + back button) isnt totally broken because im able to change effect speed ONLY in color cycle mode - in other modes like static, static breathing nothing happens too. Tried every button combo and nothing change color in static mode. It's really annoying because mouse static light mode stuck on one colour (last user setting). It's looks like internal memory bug or something related to mouse firmware. I think best way to solve this will be make a software where we can change light via pc. Cooler Master please fix it but remember - return is not an option for some people becasue they got this mouse in set with keyboard and returns/warranty servicing must took whole set with keyboard... If someone know how to fix it please reply in this topic - let's fix that worldwide problem ! Kudos for any tips/infos/solution/answers
  18. Hello everyone, I recently got the cm storm octane gaming gear combo. After 2 days the mousewheel started squeaking, I find this very annoying I can not find a way to open the mouse, so can anyone help me to fix this? Thanks, Boyd
  19. So basically i turned on my pc today and noticed that only my left click light is working... Checked the cable, usb port, and drivers.. nothing seems to work.. What happens is that right light doesn't work at all, then it randomly turns on for few seconds, then starts to flickering and turns off again, and that just keeps repeating. I have mouse and keyboard for about 8months [images-on/flickering/off]
  20. I recently just bought the CM Storm Devastator and I noticed that there is no software to go along with it to change the DPI, etc. Am I missing something or is there no software. P.S. I mentioned changing the DPI, how do you do that?
  21. Hello, I bought the mouse and keyboard combination about a week ago. I only got 1 problem. The mouse isn't working. The lights and stuff work but it doesn't show a cursor in windows. When i first plugged the mouse in my computer it worked for like half a second, but then it stopped working. So i try a another pc and there it dit the same thing. A day later i booted my pc up and the mouse worked. The i switched the mouse to the motherboard USB and then it didn't work anymore. Since then i haven't got it working. I got windows 10. Please help me! Sorry for my bad grammar, i'm dutch...
  22. (I'm not sure if I was supposed to post this in the keyboard forum, or the mice forum, but it's a bundle so I'm not sure.) Hello CM Storm Community, I'm a new user (I just registered three minutes ago) and I am interested to see if there is any solution to my problem. So one day, I was playing CS:GO (Like normal) and I noticed my mouse started to act really weird when I fired. I would hold it down and it would only fire about five bullets and then stop, and it kept getting worse and worse. I thought it was me because it was relatively late and maybe I was just tired, but the next morning I went back on and it just completely stopped. The left-click button has stopped working, I couldn't open a file or steam or anything. I thought that maybe it was a USB issue so I moved it from a USB3.0 Port to a USB2.0 Port, and the same thing it didn't work. I plugged in another mouse (a bad cordless usb mouse) and that one worked fine. I've only used this mouse for about a month now, and the left-click has failed (mouse1). I was wondering if anyone had a fix for this? I doubt it, but I was just wondering. If there is no solution I will probably do an rma. Thanks, just wondering
  23. What is the polling rate for the keyboard and the mouse on the Cooler Master CM Storm Devastator - mouse/keyboard package?
  24. This is an open/close self solved issue. Though, I just wanted to put it out there in case anyone else came across a similar situation. Needless to say I sometimes work at night when things are quiet and recently started to notice a high pitch ringing coming from my CM Storm Recon mouse. Keep in mind it was a faint sound, but the frequency was such that it would cause fatigue and distraction. I understand that most people tend to game and are usually listening to music, headphones or have some level of background noise. So, please excuse me for my unique situation. Moving on, I was about to issue a RMA for what I thought was a faulty capacitor or some other anomaly when I came across the root cause. Just to note, the support staff had not heard of this complaint. Eric was very helpful and indicated a RMA would likely result in a replacement. It turns out that the frequency emitted by this optical mouse is directly correlated to a couple things: the surface of the mouse pad and the distance the mouse is from the pad. As a result this is exactly why I did not notice the high pitch noise prior. I recently changed mouse pads. If this is something that is affecting you try a different mouse pad or surface and it should solve the issue. The mouse pad that caused the issue for me in particular was the Mionix Sargas 900. Keep in mind this is a great feeling surface and very soft but for some reason would cause the optical sensor to ring just at the right frequency to drive my up the wall. When I moved back to the Razer Destructor 2, which is a hard surface, the frequency changed so that I no longer hear that strange frequency. I also noticed that a solid wood desk does not exhibit any annoying ringing either, but I would not suggest that for pinpoint accurate mouse use. I can literally move the mouse from one pad to the other and hear the difference. Not that I was looking for trouble, but I am glad that it was the combination of factors and not the wonderful Recon Mouse. In fact, I just ordered a second one for my other PC. Cheers, Andrew