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Found 3 results

  1. Recently bought a MK730 and an MM710 and I am sad to find out just how incohesive the software is for these products. Why do I need two separate pieces of software for a keyboard and mouse from the same company? This needs to be fixed and is one of the reasons I even decided to get a CM mouse instead of buying a Glorious Model-O. Now for the software itself, I find it very useful to bind my side mouse buttons to volume up and volume down. Sadly, the software only includes every media control EXCEPT volume control. Why in that world is that the case? I know on the keyboard I can press FN + Pgup/Pgdn, however, it's much more efficient to be able to control it on my mouse. So, I try to create a macro on the mouse to be able to do this. Should be easy. But nope. For some reason, the mouse software does not recognize the FN key when trying to record macros so now I cannot create a volume up/down macro on the mouse. Please fix this otherwise I'm returning the MM710 and buying another Glorious Model-O. The MK730 is a very nice keyboard, just to end it on a slightly positive note.
  2. Hello, I'd like to upgrade my rig with a MP750 mousepad, and I've read it requires "CM Masterplus (PER. Only)" to configure the LEDs. For the sake of trying that out, I've downloaded the software and tried to install it... for it to attempt to remove my original CM Portal settings? Can the two pieces of software be installed at the same time? Can I just ditch CM Portal "classic" and use the new Masterplus application for everything instead? I just LOVE Coolermaster's hardware, but I wish that its software was a little more unified and intercompatible across the board...
  3. I got my MM710 on October 11th and downloaded the MasterPlus software to change DPI levels and rebind a key to the DPI button instead of it being the DPI switcher. Whenever I go to rebind and hit the keyboard selection in the dropdown menu and then hit what key I want it to be rebound to and hit apply it will say it's saved on the diagram of the mouse. The issue is when I hit apply to actually save the changes I've made. Nothing happens. Somehow I got the app to unbind the DPI button but it won't save something to that button. Sometimes when I hit apply it just straight up crashes. I'm perfectly happy with this mouse but the software is awful and I haven't gotten a word from support except a "what's up?" tweet at 3am my time. I've put in a support ticket and nothing, they aren't replying to emails or tweets. Am I doing something wrong in the software? Should the mouse combo option be enabled? Why does it say all my other mouse buttons are unbound when I turn mouse combo off? WHAT IS MOUSE COMBO??? Also, there's no MM710 option under the peripheral tab when going to start a discussion in these forums so I'm posting in general hardware. Step it up, CoolerMaster.