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Found 30 results

  1. Caroline Thompson

    Masterbox Pro 5 RGB

    Hi, This is my first build but the only issue I've ran into is this... I can't connect the front 3 RGB fans on this lovely Masterbox Pro 5 RGB case to my ASrock X370 Pro 4 Mobo. I've connected RGB and fans but not getting any movement or light up effect. The back fan I connected is fine, just the front 3, plus the wires aren't even long enough to reach with cable management so it looks a mess. Can anyone give some instruction to how you connect these front 3 fans properly? I'm using the splitter that came with the case, but not getting any power to the fans at all.
  2. profoundobserver

    i cant use the cm portal

    i downloaded the cm portal for my device and when i start the program it says im offline
  3. Facundo Arias

    HELP Lost 212Evo Screws

    Is there any way to replace or buy all the screws again ?
  4. My cooler master don't recognize my mouse, model: cm storm devastator
  5. Jason

    MasterAir MA610P Help

    Hi, I am curious if anyone have experience with MasterAir MA610P. I am interested in this cooler but I am concerned about the fan setup. It is marketed as a push pull config but every video and picture of this product had both fans pointing towards the heatsink. This seems odd to me as it is not the air flow path advertised. Has anyone else noticed this? Is it possible to take the fans out of the shroud and orientate it right way giving a push pull config or or beable to remove/swap out fans from the shroud. Thanks!
  6. luanSANTOS

    Master Mouse lite S

    Hi, my name is luan, anyway ... I bought the master mouse elite S, plugged it into my pc and it n works turns on all lights, but the cursor does not move, it works perfectly only the cursor moves! someone help me please ???
  7. I recently bought the Masterset MS121 in order to use it to control my late 2016 MacBook Pro With the touch bar. However, I found that the keyboard did not work at all. It does not light up or show any form of life. I have plugged it into a windows PC an I have found that it works on that, then I plugged it into an iMac and it doesn't work there either. Is there any way that I can get it working on Mac or will I have to get a refund? Are any of the CM keyboards Mac compatible? Thanks in advance.
  8. I'd love to be able to switch to a profile and have the LED brightness restore to my preference and not the default brightest level. I thought the Fn+F10 "Record LED Backlight" would do that but when I hit that the WASD, gaming keys light up and I can't seem to change other settings. Even Fn+Esc doesn't do anything. Is there a way to save the brightness setting? Can someone provide a description of what Fn+F10 is supposed to do? Thanks.
  9. Hello! I have a computer with an i7-6700k using cooler master neptune 240m as the CPU cooling. The pump is on fanheader while the radiator fans are connected to another CPU opt fan connector on the motherboard. I have an idle temp of 29-30 degrees celsius when the room temp is on about 24-25 degrees. When I run it on max load for extended periods the temp keeps around 65+ degrees. Is this normal? So far I have not adjusted any settings on the CPU or the fan setup. No overclocks having the CPU on 4,0Ghz. I'm not sure about voltage setting but I will check later. I think it is on stock settings. I'm just wondering if these temps are normal for this cooler + this CPU? The 65+ degrees appear when the CPU is used 100% by rendering softwares which I do occasionally. I installed the cooler causally watching several instructions to do it properly. The temps never go above 70 degrees as I know of. Maybe 65-68 but not more. I'm new to watercoolers in general. I just want to be sure if I did something wrong or not. And if these are nominal normal temps. And what kind of tweaks and settings I should do. This is in general how the whole installation looks like if it can help the case. The fans are set as outake on top of my system. I have 2 intakes on front behind dustfilter. And another corsair blue LED outake. All the non radiator fans are 140mm and the system runs cool in general. I also have a question regarding the installation location. I remember being really careful while installing this cooler. (as they said in several videos before) and noticed a few people have managed to brick their motherboard installing it. I'm not sure if I have damaged or not even though being very careful while installing. The computer has worked flawlessly since last December when I did the installation/upgrade. I have an example in the images that makes me worry. The one of the pump with a red arrow. Should I worry? I have moved the computer around several times for installing smaller new fans or gadgets in the several months since last december and to show my systems guts to friends. Not noticed anything wrong system wise and no errors at all. I'm just not sure what that looks like.
  10. Tristan Flynn

    Hyper 212 Evo Backplate not fitting

    Hey guys, the Hyper 212 Evo backplate did not fit my Gigabyte Gaming 3 AB350 motherboard so I installed the standoffs to the original backplate and the rest of installation went smooth. Is there anyway this could damage my system? Thanks
  11. Raid'N'

    What case model is this?

    As title says, I need help identifying what case model this is. I've scoured over google thinking of as many search queries as possible to help find an answer but to no avail. Now I turn to you folks. Pic included.
  12. Rohit

    HELP! FN KEY JAMMED!

    HELP! I order a Coolermaster Quickfire TK Keyboard almost a year ago through Amazon - it has media controls when the fn key is pressed (so the orignial fn keys are off for that time). Because I'm silly, somehow I broke the FN key so the stem was snapped in the keycap. I tried fixing it, and somehow the FN key is jammed down and the stem is stuck in the pressed mode. Because of this, the FN key is on constantly, which means the media keys are enabled permanently and the F1-12 keys are unusable. I doubt this is under warranty, but is it worth contacting support? Are there any fixes I can make to disable the key (obviously media controls are not as important). Please help me, if you can. P.S. The way the key is meant to work is - The default state is F1-12. If you hold the FN key while pressing one of these, it will activate the media controls instead. Holding it for 3 seconds puts it in this mode permanently. THIS IS WHAT STATE I THINK IT IS IN, I CANNOT CHANGE IT. PPS. My S key LED is often dim/gone randomly, another issue but I'm not bothered about this. Maybe it will help me be more eligible for warranty?
  13. Hi! So I've had this keyboard for a few years and up until recently I hadn't tried to use to macro buttons. Now that I have, Windows 10 doesn't seem to like the CM Trigger app at all. It won't open and disables the keyboard until the app crashes and is closed. This also happens with the reset tool. Keyboards shouldn't get out dated like this, what can I do to fix this? I don't want to go out to drop 150+ on another keyboard (will be of another brand if I have to as this is an awful experience for a keyboard in perfect condition, signed by all original TSM after I first bought it and I'd rather not lose it) (Dyrus, wild turtle, regi and so on..)
  14. Otso Rimpiläinen

    problem with my mouse

    So I recently bought a masterkeys lite L combo and when I try to change the color of my mouse (dpi+forward button) it doesn't change it from red to any other color. What can I do?
  15. Hey! I recently bought my Coolermster RGB Lite Keyboard, now when i started my computer only some of the keys were working. The keys which were working didnt type the right key. It shined blue in the middle of the keyboard, 6 keys ish, the rest didnt work, the led system is working although the blue shinning keys in the middle didnt go away. How do it reset the keyboard, or what am i supposed to do?
  16. So basically, I've had my Octane KB + Mouse for just over 6 months now and it's been fine. But all of a sudden it stopped working. Not a single key works, the LEDs are on, kb lock is OFF. Please help, the cm my product(s) system isn't working either.
  17. reflex777

    keboard broken help

    After unplugging my keyboard and plugging it back in the backlight won't turn off and no keys work i am currently using on screen keyboard sry for spelling wrong please help.
  18. Kfir Frank

    Using the M1-5 keys

    Hey ! I encountered a problem with my CM Storm Trigger Z keyboard ! In any program , for example : Skype , Teamspeak , Any program that u can bind keys to it , it seems like it doesnt even recognize the M1-5 keys .... For example , I went to Teamspeak settings -> and I wanted to bind Mute Mic to M1 ! , in the box u need to press what key you want to bind , and when I press M1 , NOTHING happens ! Like they doesnt even work.. Is there any solution to fix this ? How can I enable my M1-5 keys ? Thanks !
  19. Hey there, I've contacted the support team and got no response on multiple forms of communication. Can someone please get in touch with me on how to get more parts for the Cooler Master HAF-X case. I am working on reconstructing and reviving the PC I made in high school. I need some hard drive bays for the top 5.25" inserts (possibly called hot swap bays). I'm also wondering if there is a way to remove or replace the internal hard drive rack. Some of the sliders broke and I would need some new ones. The bottom piece where the wheels are also broke off. It's an aesthetic piece, but necessary in completion of the build. Is there anyway to buy or get these parts replaced? I am in dire need of some support from the CM team. Your phones go to messaging at all hours, everyday, and the support ticket has been sitting there for days. I can provide the proof of purchase and product number if needed. Please help me! Jon
  20. Hi all, new here, Had my CM Storm Sirus headset since Sept 2012 and its worked fine. then all of a sudden the other day the right headphone wasnt working. I moved it a bit and it worked again. Well today its given up and it isnt working whatsoever. Wondering if anyone has an ideas what might have caused it or what could fix it. many thanks, Graham
  21. Enzo Zedira-Rousse

    Power Supply Problem

    I think i have false contact on my brooch of 24 pins on my G450M. Have you ever see the same ? And i don't know how i can get return my product because it's in warranty.
  22. Alexander Avila

    Sentinel Z3ro G not working.

    I wanted to update my mouse and I downloaded the updates from your website (http://gaming.coolermaster.com/en/products/mice/sentinelz3rog/). My sentinel z3ro g was updating and then it crashed. It wasnt responding and it forced close. after it close it went dim and i cant move it. My computer isnt detecting it. The usb port is a 2.0. I tried 2 different computers and no detection. Please Help. I use this mouse for everything. I love this mouse.
  23. hello ive owned my CM storm sirus 5.1 headset now for about 8 months ive never has any problems and has worked since the day i got them. basically the problem is if i play GMOD, Rocket league or ARK: survival evolved which are games very dependent on your ability to talk with people, but anyway what happens is when i hit the push to talk key my game on all three of the games above will just freeze for 10-30 seconds then it will recover and would have completely ruined the game for me. ive had this problem i think since i got windows 10 (I THINK) i have looked everywhere for a fix nobody in the entire gaming community is willing to give me the time of day to help me fix this. this is the last forum i can think of, the company of this headset the thing is ive seen so many other people with this problem on these exact games but nobody has posted a fix. there has to be a fix somewhere because something triggered this i just dont have a clue what. im just getting sick to death of it and i scraped up all the money i could for this headset and i cant afford to go out and just buy a new headset. so please if anybody out there know a fix i beg of you link me or let me know ;(
  24. Hi everyone - I am a first time builder and bought the CM690III in green. I had no trouble putting it all together but within a week I managed to break the plastic slider on top that covers the little storage pocket, usb ports and start button *sigh* SO now my mission is to try and find a replacement part. I've called the shop I originally bought the case from, but they don't stock spare parts. Now I don't know what to do and hope you guys and gals can help me out
  25. Sharif Sircar

    CM v6 intel bracket

    I have the CM v6 and I left my Intel bracket in Malaysia and is probably lost (It wasn't mine,my brother's) I can't just order them,as I live in ME and shipping is going to be a money stroke,is there something else I can look at? Maybe a Official dealer of CM in Saudi arabia,Jeddah?