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Showing results for tags 'bug'.
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I got my MM710 on October 11th and downloaded the MasterPlus software to change DPI levels and rebind a key to the DPI button instead of it being the DPI switcher. Whenever I go to rebind and hit the keyboard selection in the dropdown menu and then hit what key I want it to be rebound to and hit apply it will say it's saved on the diagram of the mouse. The issue is when I hit apply to actually save the changes I've made. Nothing happens. Somehow I got the app to unbind the DPI button but it won't save something to that button. Sometimes when I hit apply it just straight up crashes. I'm perfectly happy with this mouse but the software is awful and I haven't gotten a word from support except a "what's up?" tweet at 3am my time. I've put in a support ticket and nothing, they aren't replying to emails or tweets. Am I doing something wrong in the software? Should the mouse combo option be enabled? Why does it say all my other mouse buttons are unbound when I turn mouse combo off? WHAT IS MOUSE COMBO??? Also, there's no MM710 option under the peripheral tab when going to start a discussion in these forums so I'm posting in general hardware. Step it up, CoolerMaster.
I have a QuickFire XT keyboard. For a long time, I had noticed that when pressing some keys together may cause the computer to restart(macOS) or sleep(Windows 10). After a series of tests, I find out it's caused by the left CTRL+WIN keys. When I press CTRL+WIN together, the computer will halt. That's SO WEIRED? Is it a bug of the keyboard hardware or firmware? Need help.
Hi, I have a problem with my keyboard, have had it for a few months now and this issue has only started today. The keyboard sensitivity has been changed to a ridiculously high setting, if I hold a key down for more than a split second it will spam the corresponding key at an insane speed. I have absolutely no idea how this happened, I noticed when the Masterkeys RGB software launches and I type while the bar is loading, the problem stops. But as soon as the program loads, the issue resumes. This has made my keyboard near unusable and I have no idea how to fix it. I tried doing a system restore and nothing changed, tried reinstalling the software + firmware and still no success. What is going on?