Search the Community
Showing results for tags 'Warranty'.
Found 4 results
Le Kerl posted a topic in Storm Trooper / StrykerGreetings. I’m not sure if I’m posting this in the right forum, but here goes; it is a part replacement issue, as mentioned in the title. Long story short, here’s what up : I sent to CM support on 2018-02-07 a replacement request because one of my Trooper’s (original 200mm fan) fan blade came loose and flew out of the computer. Whole computer shakes as a result with this broken fan, so unusable. Still no update from them as of now. Read further. I was already in other (multiple) parts replacement process at the time; I feel like I got very unlucky on the Quality Control.They sent me a top panel, an X-Tray logic board, a fan controller; all of that in a month and half. Plus a 200mm fan if they allow it. Anyway, I really appreciate the fact that CM USA honored all the way their 2 years warranty, They always notified me when there was an update and always used federal tranport so everything always shipped in less than 5 business days every single time. (for reference, I live in Quebec, CAN. USPS and Canada Post worked together really well) But, with everything that happened in such a short amount of time, I can’t help but feel like this wonderful computer case won’t last very long after the warranty ends. As I mentioned earlier, I feel like my Trooper had a very bad QC. Has anyone of you fellow Stryker and Trooper owners felt like they also ran into QC issues ? Thank you, Karl
Recently while using my PC under load the temperatures of my CPU would go above 90 degrees Celsius. Upon restarting my PC it would give me a "CPU FAN ERROR". When I checked my bios, it showed that my CPU fan was at 0rpm. Then instead of plugging the pump into CPU_FAN I plugged it into CPU_OPT and now that one shows 0 rpm instead. When I physically checked the 2 fans attached to the radiator, they were still spinning. This led me to believe that the pump has failed but I am not sure if this is how to properly check if the pump has failed or not and would like further clarification. Also I would like to know how I can go about replacing it using my warranty if it is indeed a pump fail, thanks
Hi Peeps, recently i had purchased a cooler master V series semi modular 750w power supply, i would love to do sleeving on those cables to match my build color but its a semi modular power supply. my question is if i wanna custom the cables would my warranty be automatically void ? hope to hear from you guys soon thank you.