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About Darkefreet

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    LED Head

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  1. Hello, Just wanted to check back on the status of getting the beta tool as I've not heard anything back yet. Thanks
  2. Thank you for assisting. I hope they get back to you.
  3. Hello, I have the same problem and I've opened a support ticket. However, the response I received from the US support team is that they are unfamiliar with firmware update tool and that they do not have access to it. They suggest I continue to wait for a software update to appear on the main website. Could someone please look into providing the firmware tool or another resolution? Ticket #00056892 Thank you