Jack Lin

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About Jack Lin

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    LED Head

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  1. Contact customer service. They'll either let you try the firmware tool or you'll need to RMA it. Good luck.
  2. Hi Inferno Storm, My RMA # is CUSUS1412181. I am located in Placentia, CA, which is like 20 mins away from you guys in Chino. Any updates of the RMA would be great! Thanks, Jack
  3. Man I wished the support had told me about this instead of having me sending in my keyboard for RMA... I've been without my keyboard for more than 3 weeks and still waiting....