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Everything posted by knud

  1. There should be an adapter plug inside the black carton (toolbox). It's about 10cm long. WIth that, you can connect other RGB products.
  2. I've asked my colleague from support to look into this. Please stay tuned.
  3. I don't see it listed (anymore) on the CM store. But normally NewEgg is the one that gets stock of this item. (and it should be the combo kit, bracket + cable). As for the IO panel question: Are you either refering to the motherboard IO panel, or the expansion slots? If the latter, you can remove all the pci-e brackets (you need to remove 7 of them). And yes, I work for CM
  4. You just need a regular sata cable. (Which comes with almost any, if not all, PSUs on the market)
  5. Check if your anti-virus is blocking the download/installation.
  6. You can remove the IO panel. Remove the door + sidepanels. Remove the front bezel (there are 3 clips on both sides, open them from the inside (that is why the sidepanels need to be removed) You'll see 2 screws on the front (1 on each side); Unscrew those. Gently pull out the IO panel, also taking care of the cables. Changing the LEDs to RGB.. Can't really help with that, sorry
  7. Yes, it will fit, without any modifications required.
  8. Can you create a support ticket @ Our support colleagues can take a look at it.
  9. Does he have the MasterBox 5t or the MasterCase Maker 5t? If the latter, he can always open the front door. Box 5t, not much that can be done on the front intake, besides upgrading the fans to pressure fans.
  10. Is this the USB 2 or USB 3 plug? USB 3 plug can quite easily have a bent pin on the M/B. (Or even half bended only..)
  11. That won't work, as the height and depth are different from each other.
  12. The 4pin RGB wire(s) need to go to a RGB header. Does your motherboard have such a connector?
  13. Well, if you can mount the 280mm radiator solution, go for that --> more surface area --> lower temps. But a HAF 912 might need some modding to make it fit. (But zipties work too hehe)
  14. For the 2 holes alignment: Just to make sure we are talking about the same holes. Left side Right side
  15. Please create a ticket via the CM fanzone and request the part there. (Link can be found in my signature)
  16. It depends on the length of the radiator. The maximum supported length is 320mm.
  17. Since socket 2066 has the same layout as 2011 this cooler is compatible with that socket out of the box. So please double check if your cooler came with the brackets for socket 2011 (see page 10 in the manual) and mount that cooling. Threadripper compatibility is not something we are working on at this moment, for this specific cooling
  18. it depends on the flavor you like.. but take a look at the COSMOS C700P.
  19. There won't be another front IO for this case. Unfortunately you are stuck with the current IO.
  20. Assuming that you used the included cable, somehow the M/B doesn't detect the C700P panel (or vice versa). If you select any color on the M/B, does that make any difference? (I never used gigabyte Rgb function, so I don't know this part)
  21. This pin layout does match with the C700P - 12V-G-R-B Did you connect the M/B via the RGB_IN port on the fan & RGB PCB? (which is behind the M/B tray)
  22. Not sure why you were blocked, so I cannot judge that part. Did you get the issues resolved? As for the extra cooling bracket: there is 1 screw hole on either side, but it is located all the way in the top. (it is quite easy to miss, had to look twice myself to see it) The scratched panel should not happen of course - but we can replace it.
  23. Maybe it can be useful for others: If you press the light button for 3 seconds, it will switch off the lights. And 3 seconds to power them on again.
  24. The 200mm rgb fans will come into retail around mid november. Maybe a bit sooner, but not by much.
  25. on CES 2018 you will hear and see more.