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Everything posted by knud

  1. Masterbox lite 5 cant fit 3 120mm case fans

    There are extra plastic plugs in the package. And you can also use regular fan screws.
  2. Where do I get support?

    I'm checking this for you - please stay tuned.
  3. At the moment, only 2pin led strips are supported on this chassis (Either Maker 5 or Maker 5t). And those only exists in red color. The SATA ones are meant to be universal. However, you can make them work with the controller, but requires some modifications.
  4. Can't mount it on AM4

    Which or what part is unclear? Take a look at these 2 pictures: One Two
  5. MasterFan Pro switch broken

    That is very unfortunate. I've changed this switch several times myself and it is a bit hard. But I've not yet broken one (*knocks on wood*). Anyway, you can apply for RMA, as this is not done on purpose of course.
  6. Coolermaster K350 front fan dont work

    Please create a ticket via the CM fanzone and our support staff will take it from there.
  7. Peltier cooling?

    We had 1 cooler once with this: V10
  8. Cosmos II windowed side panel

    The tempered glass will be available around september time frame.
  9. Hyper 212EVO AM4 X-bracket standoffs

    Not sure when you made the support ticket, but there is a chance they have new stock again of the bracket. Might be a safer route?
  10. Elite V2 550 WATTS problem !

    Cooler Master GM 550w will be sufficient. Or if you want something more energy efficient - but at a higher price - V550.
  11. Approved AIO radiators for Mastercase Pro 6?

    Forgot to link this FAQ - here you can find an explanation on how to install this size radiator. Different chassis and cooler, but the logic is the same. Perhaps, that will help you.
  12. Short answer: No Long answer: With other 3rd party software you. Artemis can do this. More details here:
  13. MasterCase H500P Availability?

    Expected release is Q3/Q4 this year.
  14. network drivers

    Which product do you have? Because as far as I can tell, Cooler Master does not have any wireless network devices. The only product with a wireless protocol is the MasterWatt maker 1200 psu - and that is for the BT dongle.
  15. 60mm radiator??

    You can fit a radiator of ~75mm in the front (inside the chassis). But the fans will need to be on the outside. If you want to mount them on the inside, you cannot use the bottom one (as the mid plate will block it). Does it answers your question?
  16. Can you PM me your ticket number, so I can ask my colleagues from support about it? If you don't mind me asking, but what issue is now still un-resolved? I've read your post carefully, but I'm not sure which issue is still open and which one(s) is(are) resolved.
  17. Hyper 212EVO AM4 X-bracket standoffs

    In normal circumstances, the standoffs will not get that hot. The only hot part is the CPU and that will be directly cooled by the heatsink itself.
  18. Fan too loud

    You can let the M/B control the fans. In most scenarios, there is no need to set the fans to maximum speed. (just set the pump to 100% speed). You can also replace the fans with either balance or pressure fans.
  19. Approved AIO radiators for Mastercase Pro 6?

    That cooler is too big for the top bracket - maximum length supported is 297mm. The h115i is 312mm. However, if you mount the fans first and then mount the radiator, it will fit in the top bracket. Otherwise, you can mount it in the front of the chassis. Normally, tickets should be answered within 2 working days.
  20. Elite V2 550 WATTS problem !

    Sounds quite normal to me: the PC (and therefore the PSU) is getting under load. Which means, the fan needs to turn faster to keep this PSU cool enough to work. This is a budget power supply, which also means, the noise level is not the quiets. You could look into the GM series for example as a possible replacement/upgrade.
  21. coolermaster v1000 power supply

    They are supposed to work for many years - the V series have 7 years warranty ( That means, you can apply for RMA. Please create a support ticket via the CM fanzone and they will help you further.
  22. AM4 Socket Support

    Can you create a ticket at CM fanzone - the support guys will take it from there.
  23. CM Force 500 - Front Panel USB causing system to crash

    You can apply for a replacement panel via the CM fanzone.
  24. Can you try to reset the Keyboard, to see if that helps with this issue? Also, which OS are you using?
  25. MasterCase Maker 7

    Well, we've shown the Cosmos C700P - that might fit your need of bigger M/B support (But not XL-ATX) and a window version. And we've launched the Cosmos II 25th anniversary edition with Tempered glass as well.