Justin Burgos

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About Justin Burgos

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    LED Head
  1. its now been close to 3 months and no status updates. My tickets have also been closed despite lacking responses
  2. Ive been waiting for my RMA for 2 months!!
  3. I sent in my water cooler for an RMA and have yet to hear anything after you guys received my package and its been almost 2 months! why haven't I received any status updates. At first I attributed it to the COVID situation but this is excessive. I was told that upon receiving the package a replacement would be sent a few days later. Ive also created a few tickets about the topic but have gotten no responses. Every other company Ive had to RMA with, have handled the situation orderly and professionally. Im honestly disspointed having used your products for years in my builds.