Yup, I've been driving myself up the walls because I can sync everything except that ring. I don't care about the AMD logo, that can stay it's not hurting anything. But that ring, is just... I've tried the RGB header, I've tried both of my USB 2.0 headers, I've tried them both together. Nothing. Nada. Zip. CM software doesn't recognize my cooler, even though I can control and sync fan perfectly fine with RGB header through Aura, Razer Connect (via MoBo), and even Corsair. But for some reason, CM does not see it. Not sure what else to do other than take it out myself, which I would rather not have to do.
The ring does change when I connect to USB header, but software doesn't recognize, and I'm not savvy enough to figure out which one it is in device manager. I've been having this issue for the past three weeks now since I got the MoBo. Even did a clean Windows 10 Pro install several times and the first thing I did (once before and once after getting drivers) was to try the CM software. But nope. It just does not want to be my friend.
Asus ROG Crosshair VII Hero (Non-WiFi) X470
AMD Ryzen 7 2700X
I can even sync and individually address Thermaltake's Riing Quad 12s, so I'm not sure what's wrong.