The fans are running but the rgb is not working on either of them. Everything is plugged in to the correct connectors. I have tried all the softwares but nothing happens. It is connected via micor usb, and if it isn`t the MasterPlus quits with compatibility error. When the argb led connector is connected i can only attach 1 fan to it but still nothing happens to any of the fans. I have a MSi x470 mobo which is compatible with the CM fans. It is frustrating quite much since i have been on plenty of forums for hours and no answers or solutions anywhere. I had high hopes for CM fans but I am thinking of sending them back.